A hospital reduced the clients staffing and other operational expenses by 23% with SignOn

25 February 2020
#Applicationdevelopment #PatientManagementSystem #Healthcare

About Client

This hospital chain provides their patients with the best treatments and diagnosis with outstanding quality and brilliant services. They leverage resources to create seamless continuity of care for every patient that comes to them. They wanted to connect technology to their services to give the patients a carefree experience.

Problem statement

With so many patients to handle it was a challenge to accurately enter the charge into the system and handle the payments. Hence, the client wanted to charter a project that would make an application that would ensure efficient payments and creating charges more simpler. This should get integrated within the system that was being used by them.


SignOn suggests a comprehensive billing application that could tackle the above problems:

  • A patient management system was built to handle billing and any other collection support. With proper coding and other important resources and softwares SignOn facilitated a system that could process billing statements and customise work for each department. This made the work of the administration department more efficient and also this tool helped in overcoming bottlenecks in the overall organisation.

Configuration and Deployment timeline - 4 Months Study, 6 Months Deployment, 2 Months Transition Time to Go Live - 10 Months from Contract


  • 23% reduction in the clients staffing and other operational expenses compared to last previous year
  • 15% reduction in the manual work of the administration
  • Patient satisfaction due to timely services and quicker turn-around-time (TAT)

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