A vacation based timeshare resort that has a one of a kind member loyalty programs. They have their resorts spread across India and serve their customers with personalized services and refined amenities. They are one of India's biggest timeshare companies.
A large amount of leads come to this timeshare company. This made it difficult for their sales team to segregate between the unwanted leads and quality leads. They needed solutions to tackle this problem and increase their conversion.
SignOn studied all their work process and looked into their loyalty programs to create a solution that could intercept the problem they were facing, the following are the steps to success they took:
Configuration and Deployment timeline- 1 Months Study, 1 Months Deployment, 1 Months Transition Time to Go Live- 2 Months from Contract