An Insurance company who has been taking care of various verticals of insurance for years. They have a dedicated team who involves every effort to fulfil every person's issues or any medical or other expenses.
The client wanted the ability to do more with less with existing staffing models & yet increase customer acquisition. And they also wanted to improve the efficiency of claims adjusters working in the field. Optimizing all web-based client services for third-party administrators was also one of their objectives.
SignOn assigned the project to a team of problem solvers who strategized the project into various stages. The following solutions were developed as per the project plan and the time frame -
Configuration and Deployment timeline - 4 Months Study, 6 Months Deployment, 2 Months Transition Time to Go Live - 10 Months from Contract