SignOn
Leadz

20% sales closure by an Insurance company using SignOn Leadz

Insurance
8 February 2020
#Insurance#LeadManagement #SignOnLeadz

About Client

The Insurance company is one of the major insurers in India. Currently, they have many organisational set-ups including the Head Office, Regional Offices and Branches. They cater to the insurance needs of its customers by providing various services in the insurance domain.

Problem statement

The organisation has a driven sales team where they initiate communication with the leads to sell their products and services. On a daily basis, they have at least a hundred leads coming through to them. Directing and consolidating the right leads requires the right staff. This has been an ongoing challenge for the client.

Solutions

As usual, SignOn studied their business undertakings and analysed the issues that were persisting. SignOn came up with the following solutions for them:

  • Improved sales efficiency with lead scoring and skill-based lead routing. The more skilled sales personnel was assigned to the leads that were highly close to converting

  • Proper assessment of results by deploying A/B testing - A/B testing (also known as split testing or bucket testing) is a method of comparing two versions of a web page or app against each other to determine which one performs better. AB testing is essentially an experiment where two or more variants of a page are shown to users at random, and statistical analysis is used to determine which variation performs better for a given conversion goal.

Configuration and Deployment timeline - 1 Months Study, 3 Months Deployment, 2 Months Transition Time to Go Live - 4 Months from Contract

Results

The insurance company directed and consolidated the right leads with SignOns tool. The leads were streamlined and directed to the right sale funnel. This efficient process led to the following results:

  • 30% more effective Lead funnelling
  • 20% better closures

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